Business Company
Copyright 2015 by Ozpond Pty Ltd
All Rights reserved
E-Mail: web@ozpond.com.au
Ozpond Pty Ltd
T/as Southside Marine Components
& Yatala Outboard Wrecking
PROUDLY
Shipping & Returns & Tracking
Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 14 days of your purchase.

1. Please email returns@ozpond.com.au to request a Return, Exchange or Refund approval form.
2. Only after approval return your item to:
Ozpond Pty Ltd
7 Old Pacific Hwy
Yatala Qld 4207

Return Exception
Some items can not be returned if they are opened.
Merchandise that has been used, or damaged will not be accepted for return or exchange.

Restocking Fee
Returns are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges
Exchanges are conditional upon the type of goods and the reason for your request. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.
Returns (More information see Conditions of Use) Cancellation & Returns
Tracking web sites
Dispatch
THE MARINE & OUTBOARD PARTS SPECIALISTS
Our prefered couriers are:
Austraila Post
Fastway
Couriers Please
Toll Ipec
Parts will be dispatched only when payment has been received in full
Notification will be given including a consignment number (when available)
Auspost Tracking
Fastway Tracking
Couriers Please Tracking
Toll Tracking